Customer Service: The ladies are warm, friendly and great conversationalists!
When I arrived, the owner, Elizabeth Whitmore, greeted me warmly and made me feel at home right away. We chatted while I waited for my stylist to finish up her client. Elizabeth is extremely personable, witty, knowledgeable and pretty inspiring. Particularly, her passion for entrepreneurship has helped hundreds of local aspiring entrepreneurs write and polish their business plans. [Sidenote] Elizabeth is currently midway through a pregnancy, sporting the cutest belly and still has tons of energy, as the backbone of this new venture.
Once I sat in my chair and started chatting with my stylist, Sahar, we hit it off and discovered we shared so many interests. We had a rich conversation, covering everything from hair to creative and personal endeavors. For me, this made the evening and experience that much more intimate and enjoyable.
They TRULY care about the health of your Hair.
One of the first things I noticed when I sat down for my wash, was that Sahar took the initiative to offer information on what products she was using and why/what benefits they offered. I didn’t have to ask any questions, she was very present and thorough in her knowledge and explanations. If I did have a question, she was patient and made sure I understood. The wash and conditioning process was quick, simple and extremely soothing – she pretty much gave the best scalp massage. Once it was time for me to get my hair blown out and prepped for the trim, Sahar let me know she would take her time because I had a lot of split ends. She knew it would eventually be trimmed, but she didn’t want to break off any hair unnecessarily in the process. She was true to her word! It took a GOOD amount of time for her to work through my whole head and I couldn’t believe she didn’t snap at any point and start yanking the dryer through my hair. She literally had concern for every strand of my hair (and I have a lot it). I was floored at her patience, thorough understanding of good hair-care, and her GENUINE concern for my hair’s health.It’s a Customized Experience
